FAQ
You can consider us your personal prep chef. We offer fully prepped, portioned, ready-to-cook meal kits that contain everything you need to prepare a fresh, home-cooked meal for yourself, your friends and your family, all packaged in a convenient, refrigerated box. The veggies are chopped, the sauces are made, and the ingredients are already measured. Simply open it up, follow the easy 3-step cooking instructions included in every kit, and dinner is on the table in about 30 minutes! It couldn't be easier really. And unlike frozen meals or the usual restaurant carry-out food, our ingredients are fresh and allow you more control over how your meal is prepared. Plus, you get to enjoy the experience of cooking and exploring new foods! Aside from a couple of pots & pans and kitchen staples like cooking oil, salt and pepper, everything you need is included in your kit.
How does Dinosaur Takeout work?
It's simple. Dinosaur Takeout works 2 ways:
1. Subscription Service. Prepay a flat-rate for a week or a month, or for a set number of meals, and tell us what day you would like them delivered (Tuesday-Thursday). Then, tell us how many meals you would like in each delivery. Each week, we will deliver your meal kits to your office or home on the same day (multiple delivery days are also an option to ensure freshness). You can let us decide which meals you will receive each week (keeping your allergies and preferences in mind), or you can choose from our weekly menu.
2. Order Online. Simply choose the meals you'd like to order from our seasonal menu, add your selections to the shopping cart, choose your payment method and we'll deliver them to your home or office (next day deliveries available Tuesday-Thursday...see details below). You may pay for your order when you checkout with a credit card or choose the "Pay on Delivery" option to pay for your order when you get it. We accept cash and major credit cards at the time of delivery using Square secure mobile checkout. Once your meal kits arrive, simply stick them in the fridge until you are ready to cook or head home from your office. You can order a few meals for the week or one at a time. Our kits will stay fresh for up to 3 days from the time they are delivered, so feel free to stock up. Also, don't forget to sign up for our weekly newsletter for exclusive offers and additional specials.
DETAILS: Currently, we are offering next-day delivery on all orders to limited areas. Check below for more information on where and when we deliver.
How are your meal kits different from frozen or heat-and-eat kits?
Dinosaur Takeout isn't just about eating great food; it's about the experience of preparing a fresh-cooked meal for yourself, your family and your friends without all the work. We make it easy to try new things and explore new flavors. With the simple 3-step instructions included in every kit, you can have a complete and balanced dinner on the table in less than 30 minutes whether you are experienced in the kitchen or just learning. Our meals are not frozen dinners or your typical restaurant takeout. We provide uncooked, locally-sourced meats and fresh ingredients that have been sliced, diced and chopped for each recipe, along with delicious sides and our own homemade sauces and dressings. This allows you to save time, enjoy the cooking process, and have more control over what goes into your meals. You can control how much oil or seasoning goes into your dinner and have the satisfaction of a great meal that you’ve created.
How long will your kits stay fresh before they are cooked?
Our meal kits contain fresh, raw ingredients including natural meats, seafood and produce with no added preservatives. Each one is marked with a "cook by" date and has a shelf life of at least 3 days from the time it is delivered, so feel free to order multiple kits for the week. We purchase our locally-raised raw meats and poultry fresh from local vendors and assemble your meals when they are ordered to ensure you get the highest quality ingredients.
Do the meal kits need to be refrigerated?
Yes, most definitely. Because our meals are fresh and may contain raw meats and seafood, it’s very important that you keep the kits refrigerated at home or at work, just as you would want to keep your grocery items cold after you leave the store. Commuting from work? Your meal kits will be fine during your commute.
What can I expect from the different sized meal kits?
Our meals are currently available in 3 sizes: the SINGLE portion feeds one person, the DOUBLE feeds two (or one with leftovers!) and our FAMILY size will feed four to five. Portion sizes are generous, but we understand that appetites vary. Each kit contains a complete meal with protein, starch and vegetables. Some are served with side dishes and salads too. See the product descriptions for full details. Planning a dinner party? Let us help! Consider a Dinosaur Takeout family-size meal kit and skip the planning, shopping and prep work. You can impress your guests by presenting a home-cooked meal, and you'll have more time to spend with your friends by spending less in the kitchen.
For information on custom kits and larger sizes, give us a call! We will try to meet your needs and help make your dinner or event a snap. Just leave the shopping and chopping to us.
Currently, we are offering next-day delivery in limited areas (see map for more details) on all orders unless otherwise noted on the order form. Deliveries may be scheduled for future dates as well. For example, you can order your Dinosaur Takeout meals on Monday and request them to be delivered on Thursday if you'd like. This can help you plan ahead.
Our drivers currently deliver Tuesday through Thursday between 9 a.m. and 5 p.m. Your order will arrive at some point during that window of time on the scheduled delivery day. If you need to include specific delivery instructions or time preferences to make things easier, simply enter them in the provided field on your order form. We will do all we can to accommodate your needs.
A $2.00 delivery charge will be added to orders less than $20.00.
We presently deliver to offices and residences in downtown Seattle and surrounding neighborhoods. Check out our map to see our delivery zone. We hope to expand again soon. Please drop us a note letting us know what area you'd like to see us in next! Also, feel free to call or write to discuss delivery options with us if you are located outside the current zone. We are happy make exceptions for large orders or special circumstances.
For home or doorstep delivery, arrangements can be made to leave your meal in a cooler or some insulated/refrigerated container.
You may pay for your order securely when you check out with a Credit or Debit Card. When you pay online in advance, we will leave your order with your front desk attendant unless you’ve provided other arrangements in your order form. Just make sure your meals make it into the refrigerator right away!
We also accept cash and major credit cards at the time of delivery using Square secure mobile checkout. If you choose the "Pay on Delivery" option, we can call you right before we arrive to coordinate our delivery with your payment if you wish. Just let us know on the order form.
How do I create a dinosaurtakeout.com account?
Accounts are created during checkout automatically when you create your first order by selecting the "Create Account" checkbox at the bottom of the billing address. You can also create an account by clicking "Log In" at the top right corner of any page.
Your account saves your address information to make faster checkouts in the future. You can also view your past orders to remember what dishes you've had and enjoyed for future reference!
All information in your account is safe with us. We do not provide your information with anyone else and we do not have access to your credit/debit card numbers.
Your account keeps tracks of your orders so you can remember which meals you've tried and loved. It also retains your billing and delivery addresses so you don't have to type them every time. However, your credit card information is NOT saved in your account information. Also, we do not share your information with other companies or mailing lists.
Orders over $20 are delivered free within our delivery zone. A $2 flat-rate charge will be added to orders less than $20. If you are outside of our delivery zone and would like to order, minimums and additional charges may apply. Email us and we will be happy to discuss options.
Should I tip the delivery guy?
Don’t worry about that. Our drivers are a very important part of our team. We'll take care of them.
Presently, we offer a delivery option only. However, we are happy to make an exception if other arrangements can be made. Have a suggestion? Drop us a line. We'd love to hear from you.
Can I subscribe to your service for weekly delivery?
Absolutely! In fact, several folks already have...and they love it. Simply drop us a line or give us a call, and we will help you set up a delivery and billing plan to suit your needs. We'll give you the option of picking and choosing which meals you receive, or if you are the adventurous type, you can leave the choices to us and we'll pick for you to make things even easier! You'll receive something new and exciting every week with our seasonal specials!
Want to purchase a gift subscription for someone else? You can do that too. We'll make sure they receive their meals freshly packed and ready to cook.
There’s a problem with my delivery! What do I do?
We want nothing more than to make sure your experience with us is flawless. Give us a call, and we'll fix it.
Do you offer other items like desserts, beverages and side dishes?
We plan to add freshly baked desserts, bottled sodas, waters and teas along with our own packaged homemade sauces and dressings to our menu in the near future. Also, fresh salads, appetizers, side dishes and other items will be available soon. It's all on our to-do list.
What type of packaging do you use? Can I recycle it?
Our goal is to use minimum packaging for our meal kits. All of the plastic containers are recyclable, and some (which are labeled) are compostable! We use simple plastic resealable and sandwich bags when we can to keep your ingredients fresh and minimize waste. The brown box containing the ingredients is not recyclable due to the plastic coating inside, but it works great for holding leftovers for work the next day! The containers are reusable of course; just be sure to wash them thoroughly if they contained meat or dairy. The compostable ones are made with food-based plastics and are great for cold storage but will not hold up in the microwave.
As we grow, and more options become available, we will seek out and offer more earth-friendly packaging. Have a suggestion? We'd love to hear from you.
I have allergies! How do I know if your meal kits are safe?
All common allergens, as defined by the U.S. Food & Drug Administration, are clearly noted in the product descriptions on our website. Common allergens include milk, egg, fish, shellfish, nuts, wheat, peanuts and soy. If you have any further questions or concerns, contact us for help. A full list of ingredients is included with each meal kit.
So…. What’s up with your name “Dinosaur Takeout”?
A dinosaur never has time to shop for groceries or chop vegetables.
If you didn’t find your answer here, please send us a message or give us a call!



